Why choose us

We have the people, the systems and the flexibility to tailor the right travel solutions for you

Duty of care

Traveller care is a top priority for Portman. As well as our team of experts who are here for you 24/7, we have developed a range of products to help you fulfil your duty of care to your employees.


Portman Twenty Four
Portman Twenty Four is our round the clock help service, manned by our own staff here in the UK, so there is always an expert ready to help.

From the UK call 0800 731 1627
From abroad call +44 1355 579111
Traveller tracking

We monitor political situations, travel disruption and weather change and can always locate and contact your travellers on a 24/7 basis.

We also offer the option of our tiered traveller tracking suite, SafeTrack which allows you to take control of tracking and communicating with your travellers

Travel alerts
Travel alerts are all part of our service. To keep you 100% up to date, we deliver live alerts to you and your travellers 24/7 via email and Twitter.
Portman App
Itineraries, travel alerts, flight status and destination information all in one place and easy to access. All trips booked through Portman are automatically uploaded.
Portman Medical
We have dedicated, round the clock, in-house medical support to manage and assess needs as they arise. Whatever the need, we will find the solution.

  • 24/7 advice and support globally
  • Expertise in dealing with medical emergencies across the world
  • Expertise in arranging for travel for family members
  • Experienced in arranging medical escorts
  • Significant expertise in arranging appropriate in flight medical facilities
  • Can arrange meet and greet medical services at home or abroad
  • Can arrange all medical clearance with airlines
  • Able to use air charter if appropriate
  • Can deal directly with affected traveller or insurance company
  • Agency representation through our Radius partner network globally
  • Fast, intelligent and comprehensive response
  • Swift repatriation when necessary